F.A.Q


FAQ Septic Questions

How do I know where my septic tank is located?

If you don’t know where your septic tank is located you can contact the Environmental Health Department in your county for a plat of your property that shows the location and size of your septic system.


Bartow County Environmental Health Department

Phone: (770) 387-2614


Carroll County Environmental Health Department

Phone: (770) 836-6781


Cherokee County Environmental Health Department

Phone: (770) 479-0444


Clayton County Environmental Health Department

Phone:(678)-610-7469


Cobb County Environmental Health Department

Phone: (770) 435-7815


Coweta County Environmental Health Department

Phone: (770) 254-7422


Dawson County Environmental Health Department

Phone: (706) 265-2930



Dekalb County Environmental Health Department

Phone: (404) 294-3700


Douglas County Environmental Health Department

Phone: (770) 920-7311




Fayette County Environmental Health Department

Phone: (770) 305-5415


Floyd County Environmental Health Department

Phone: (706) 295-6316


Forsyth County Environmental Health Department

Phone: (678) 807-7343


Fulton County Environmental Health Department

Fulton Central -Phone: (404) 613-4321

Fulton North -Phone: (404) 332-1801

Fulton South -Phone: (404) 613-5579



Gwinnett County Environmental Health Department

Phone: (770) 963-5132


Henry County Environmental Health Department

Phone: (770) 288-6190


Newton County Environmental Health Department

Phone: (770) 784-2121


Paulding County Environmental Health Department

Phone: (770) 443-7877


Pickens County Environmental Health Department

Phone: (706) 253-0900


Polk County Environmental Health Department

Phone: (770) 749-2270


Rockdale County Environmental Health Department

Phone: (770) 278-7340


Spalding County Environmental Health Department

Phone: (770) 467-4230


Whitfield County Environmental Health Department

Phone: (706) 272-2005




How often should I Pump Out my SepticTank?

Every 3-5 years, depending on usage.

How much does it cost for a Septic Pump Out?

Easy Clean Septic charges a flat rate fee for pumping no matter what's in the tank

$350 for 1000 gallon tank includes:

Pumping up to 1000 gallons of liquid and inspection

$450 for 1500 gallon tank includes:

Pumping up to 1500 gallons of liquid and inspection

*Please Note
Additional charges may apply for Septic Tank that have not be well maintained or needs to be repaired or replaced.



How can I tell something is wrong with my Septic system?

Bad odors, smells like sewage or rotten eggs
Greener Grass, usually wet spot in the yard
Slow draining toilets and sinks
Standing water or damp spots near the septic tank or drain fields
Gurgling noises
Water and sewage from toilets, drains and sinks are backing up into home

How can I prevent a Septic Failure?

Make sure you get your Septic Tank pump out every 3-5 years
Avoid excessive water usage
Be careful what you put down the drains and what you're flushing down the toilet: No Disposable wipes, No oil and No paint.
Flush only Human waste and toilet paper
Minimal usage of garbage disposal

Will pumping my septic tank resolve the Septic Tank failure?

No. It will only be a temporary fix for several days. A fail system will needs to be repaired or replaced.

Why is Sewage backing up in my house?

If sewage is backing up in your house, the probable causes could be leaking fixtures,  blockage in house plumbing, pump failure, tree roots, clogged pipes ; improper system design. Failed system/old.

How much does it cost to repair or installs a Septic System?

Why is there sewage odors in my house?

Many people smell sewage/septic odors in their homes. The probable causes for this could be damaged or blocked plumbing vent, sewage back up in the house, unsealed sump pump; dry p-trap.

What is a private onsite wastewater system and how does it work?

It is commonly known/referred to as a septic system. A septic system are underground wastewater treatment structures. They are use to remove wastewater from the household plumbing produced by bathroom, kitchen drains and laundry. 

There are many type of septic system, however they mainly consist of a septic tank and drain field/ leach field.

Here is a diagram of a septic system


As you can see from the above the diagram  the operation of a septic system if you were to flushed your toilet. The waste water would flow from the house through the inlet pipe into the septic tank and flow out of the septic tank to the drain field and eventually dispense into the ground.



Why is sewage surfacing in my yard?

There are many reason for water/sewage to surface in your yard. The probable causes could be excess water use, system blockage, drainfield failure, damaged drainfield, undersized system, septic pump failure.

Why is there sewage odors outside my house?

If you are smelling sewage/ rotting egg smell outside your house. The probable causes could be sewage surfacing in your yard, septic tank risers damaged or missing lids, septic system failure, neighbor’s system failure.

Where is my septic tank located?

If you don’t know where your septic tank is located you can contact the Environmental Health Department in your county for a plat of your property that shows the location and size of your septic system.


Bartow County Environmental Health Department

Phone: (770) 387-2614


Carroll County Environmental Health Department

Phone: (770) 836-6781


Cherokee County Environmental Health Department

Phone: (770) 479-0444


Clayton County Environmental Health Department

Phone:(678)-610-7469


Cobb County Environmental Health Department

Phone: (770) 435-7815


Coweta County Environmental Health Department

Phone: (770) 254-7422


Dawson County Environmental Health Department

Phone: (706) 265-2930



Dekalb County Environmental Health Department

Phone: (404) 294-3700


Douglas County Environmental Health Department

Phone: (770) 920-7311




Fayette County Environmental Health Department

Phone: (770) 305-5415


Floyd County Environmental Health Department

Phone: (706) 295-6316


Forsyth County Environmental Health Department

Phone: (678) 807-7343


Fulton County Environmental Health Department

Fulton Central -Phone: (404) 613-1303

Fulton North -Phone: (404) 332-1801

Fulton South -Phone: (404) 613-5579



Gwinnett County Environmental Health Department

Phone: (770) 963-5132


Henry County Environmental Health Department

Phone: (770) 288-6190


Newton County Environmental Health Department

Phone: (770) 784-2121


Paulding County Environmental Health Department

Phone: (770) 443-7877


Pickens County Environmental Health Department

Phone: (706) 253-0900


Polk County Environmental Health Department

Phone: (770) 749-2270


Rockdale County Environmental Health Department

Phone: (770) 278-7340


Spalding County Environmental Health Department

Phone: (770) 467-4230


Whitfield County Environmental Health Department

Phone: (706) 272-2005